Your customers are already telling you everything

Soohie was founded on an observation from our own years in revenue roles: the most honest product feedback, the earliest deal warnings, and the best sales plays all live inside customer conversations — and almost none of it survives the call. We built a conversation intelligence platform that captures those conversations and makes them work for the whole company.

What the platform does

Soohie records and transcribes every customer-facing conversation, then analyzes them for what matters: deal risks surfacing before the CRM stage would ever show them, expansion signals hiding in casual questions, and product gaps that repeat across calls. Reps prepare faster, managers coach from real moments instead of secondhand summaries, and product teams finally hear the customer unfiltered.

• Automatic recording and transcription across calls and video meetings.
• Deal-risk and expansion signals detected from conversation content.
• Coaching insights built from real moments, not anecdote.

Our approach to trust

Conversations are among the most sensitive data a company holds, so privacy controls, access management, and transparent data handling are core to how the platform is built. If your revenue team wants every customer signal turned into revenue instead of lost in recall, explore this site to see how conversation intelligence works in practice.

Implementation is intentionally light: connect your calling and meeting tools, and the platform starts building the record of what customers say within the first week. Access controls let each team decide what is captured and who sees it, and reps can review their own conversations without surveillance anxiety. If your revenue organization is ready to learn from every call instead of every tenth one, this site shows what that looks like in practice.