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Soohie Vol. III · Conversation Intelligence
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Conversation Intelligence · Version 3

$89 per seat replaces four tools your revenue stack already pays for.

Soohie consolidates call recording, Gong-style conversation intelligence, speech analytics, and CSAT tagging into a single line item — built for RevOps analysts comparing alternatives line by line.

$89per seat / month
4 → 1tools consolidated
53 daysaverage payback
92.3%transcription accuracy
Tier matrix · Published pricing

Three tiers. One transparent starting price. A clear path to enterprise.

Every plan ships with unlimited recordings, native CRM sync, and the same 92.3% transcription accuracy benchmarked across 17 verticals. Annual billing saves 18%.

Team $89/seat · month

For revenue teams under 50 seats standardising on a single CI line item.

  • Up to 25 seats
  • 5,000 recorded minutes per seat / year
  • Salesforce, HubSpot, and Slack native sync
  • Standard topic library (8 verticals)
  • Email + chat support, 24-hour SLA
Start with Team
Enterprise Customannual contract

For Fortune 500 revenue orgs deploying inside their own VPC with regulated workloads.

  • Unlimited seats & recorded minutes
  • VPC deployment in your AWS, GCP, or Azure tenant
  • SOC 2 Type II, HIPAA, FedRAMP Moderate (in process)
  • Custom topic models trained on your terminology
  • Dedicated solutions architect & quarterly business reviews
  • 99.99% uptime SLA, 1-hour P1 response
Talk to enterprise sales

All prices in USD. Volume discounts apply at 250+ seats. Non-profit and education pricing available on request — [email protected].

Head-to-head

How Soohie compares to Gong, Chorus, and the DIY stack.

Copy any row into your evaluation document. Figures are pulled from each vendor's public pricing page, the G2 Spring 2024 Conversation Intelligence grid, and the Nucleus Research ROI study commissioned in Q3 2024.

Capability Soohie Business Gong Chorus DIY stack
Published starting price $129 / seat / month $1,600 / user / year (4-seat minimum) $1,200 / user / year $40 – $90 / seat across 4 tools
Transcription accuracy 92.3% on multi-speaker enterprise calls ~86% per G2 verified reviews ~84% per G2 verified reviews Varies by provider
Native topic models 17 verticals, including fintech & healthcare Generic + 6 vertical packs Generic only None — manual tagging required
Deployment Multi-tenant cloud or VPC (AWS, GCP, Azure) Multi-tenant cloud only Multi-tenant cloud only Self-hosted, customer-managed

Gong and Chorus pricing pulled from each vendor's public rate card, retrieved October 2024. DIY stack assumes a typical 4-tool combination (recorder + Gong-style CI + speech analytics + CSAT tagging).

The four numbers

The line item that survives both a CFO and a RevOps VP review.

Every claim on this page is independently verified — by Nucleus Research, by Pavilion, by G2's verified review pool, or by Forrester's 2024 Conversational AI evaluation.

  1. 01

    53-day average payback

    Validated in a third-party Nucleus Research ROI study covering 142 customer deployments. Finance teams can model the line item against realised pipeline, not projected lift.

  2. 02

    41% shorter sales onboarding ramp

    Measured across the 500+ RevOps teams on the platform. New reps hit first-quota 41% faster because every recorded call becomes searchable coaching material.

  3. 03

    11-day earlier deal-risk detection

    Per the 2024 Pavilion benchmark study. Soohie flags at-risk opportunities an average of 11 days before any CRM stage change is recorded.

  4. 04

    4.8 / 5 across 612 G2 reviews

    Forrester named Soohie a 2024 Cool Vendor in Conversational AI. G2 ranked us #1 on the Conversation Intelligence grid for Spring 2024 in both mid-market and enterprise tiers.

Risk inverted

What the price buys you, measured in deals not lost.

11 days

Earlier deal-risk detection than CRM stage changes — Pavilion, 2024.

2.1B minutes analysed

Of customer conversation processed in 2024 — more than any independent CI vendor.

1,840+ revenue teams

Trust Soohie globally, including Snowflake, Notion, Ramp, and Toast.

Procurement & security

The six questions your RevOps analyst will ask before forwarding this page to legal.

  • Is Soohie SOC 2 Type II and HIPAA certified?

    Yes. Soohie holds an active SOC 2 Type II report and is HIPAA-certified. Both attestations are available under NDA through your account team. Eight Fortune 500 customers run Soohie inside their own VPC.

  • Can we deploy inside our own VPC or VNet?

    Yes — on the Enterprise tier, Soohie deploys into AWS, GCP, or Azure tenants you control. Data never leaves your environment, and the control plane is reachable through a private endpoint.

  • What does the standard contract look like?

    Annual subscriptions with a 30-day cure period. We accept POs, NET-30 invoicing, and standard MSA redlines. Procurement teams can request our standard terms via [email protected].

  • How is call recording consent handled, and what is the data retention policy?

    Soohie integrates with your consent capture flow (Zoom, Teams, Aircall, or a custom webhook) and pauses recording when consent is declined. Default retention is 24 months for audio, 7 years for transcripts on regulated tiers — both configurable per workspace.

Need something the FAQ doesn't cover? [email protected] · Read customer references →