Soohie is the conversation intelligence platform that records, transcribes, and analyzes every customer-facing conversation — then surfaces the deal risks, expansion plays, and product gaps hiding inside them. Built for revenue leaders who need evidence, not another dashboard.
Native dialer, meeting bot, and API ingest. Transcripts at 92.3% accuracy across multi-speaker enterprise calls. Topic models trained on 17 verticals — including regulated industries like fintech and healthcare.
Soohie's speech model is benchmarked on multi-speaker enterprise conversations with industry-specific jargon — legal, clinical, and financial terms transcribed correctly the first time. Independent testing on calls recorded across Snowflake, Notion, Ramp, and Toast deployments confirms a word error rate below 7.7%.
Read the accuracy brief →
Only Soohie ships purpose-built taxonomies for fintech, healthcare, life sciences, and the other regulated categories RevOps teams actually sell into. Your scoring, your MEDDIC fields, your risk flags — pre-configured out of the box, tunable without an engineer.
Eight Fortune 500 customers run Soohie inside their own cloud — audio never leaves your perimeter, transcripts are encrypted at rest with customer-managed keys, and access is audited through your existing identity provider. Compliance never became a procurement argument.
See the security architecture →In 2024 alone, Soohie analyzed more customer conversation than any independent CI vendor — and surfaced the patterns your stage changes only catch after the quarter ends.
Per a 2024 Pavilion benchmark study, Soohie's risk model flags slipping opportunities nearly two weeks before a stage move shows up in Salesforce — long enough for a manager to coach the rep, rerun the champion mapping, or bring in a solutions engineer before the deal slips.
Soohie recognizes buying-committee signals, unmet requirements, and competitive dislodgement moments inside the transcript — then routes the play to the AE, the CSM, and the partner manager in the same Slack thread. Expansion motions stop depending on who happened to take the call.
Themed across 2.1 billion minutes, the objections, workarounds, and procurement friction your reps hear weekly stream into a roadmap feed your PM team can actually triage. The conversation becomes the product team's specification.
"Our ramp went from 9 months to 5. The reps walk into a call already knowing the buyer's last three objections and which paper trail the committee asked for. Soohie pays for itself inside the second quarter."
Capture and Analyze are useless without action. Soohie closes the loop — every call becomes a playbook entry, a coaching moment, and a pipeline update.
Soohie opens in your calendar sidebar. Buyer name, last call summary, the three objections to pre-handle, and the question that moves the deal — surfaced in under 9 seconds.
1:1 prep generated from the conversation, not the dashboard. Listen to the moment the deal turned. Score the call against your own MEDDIC or BANT rubric. Hand the rep one thing to work on.
Win-rate by segment, ramp curves by cohort, expansion ARR sourced from the conversation layer — every number traceable back to the transcript timestamp it came from.
Book a 20-minute demo. We'll load three of your recent customer conversations, run them through Capture, Analyze, and Act, and show you the deal risks and expansion plays Soohie finds in minutes — not quarters.
